My Podcast With The Voice of Retail: Culture, Personalization, and Retail Tech

In September 2019, shortly after starting my new role with The Kersheh Group, my old pal Michael Leblanc asked me to be on his The Voice of Retail podcast. I’ve always respected Michael, especially the work he’s done with the Retail Council of Canada. So I obviously was excited to be on.

And to top it off, I found out that I would be featured on the same podcast as my virtual mentor, Mitch Joel. What an absolute pleasure it was to be on the same podcast with someone I consider a mentor (no more virtual, as weeks after the podcast, he was kind enough to have coffee with me), and someone who I have followed so closely in my career. It’s a great honour to be on the same podcast as you Mitch. And thank you Michael LeBlanc for giving such a large and impactful voice to retail in Canada. What a tremendous job you do.

The podcast discussed Canadian Ecommerce, trends in the industry, Digital Transformation, agile methodologies, culture, building a team, personalization, and retail technology.

Here it is in its entirety:

Digital rock star, global keynote speaker and agency pioneer Mitch Joel helps us Decode the Future, and Vice President Marketing/eCommerce for The Kersheh Group Johnny Russo talks culture, personalization and retail tech