I am really excited about Retail’s future. I may be an eternal optimist, but Retail needs change. And the leaders of today that I talk to know it, and are doing something about it. On October 5, I was asked to speak at the Omni Channel Retail Summit in Vancouver. It was an event hosted by SCI, a leader in Omni Channel fulfillment and supply chain solutions and a Canada Post company.
I spoke about Digital Transformation. The event brought together retail marketing leaders from Western Canada, including retailers like Mark’s, Best Buy, MEC, Uniqlo, among many others. It was held in Vancouver at the tremendous offices of law firm Fasken Martineau. (Side note: speaking in a room with floor to ceiling windows with a view of the the beautiful Vancouver landscape is very, very inspiring. The photos speak for themselves).
During the one day event, there were about 10 presentations, and not one focused on the doom and gloom you here so much about in some Retail circles and industry publications. Why? Because the people in the room were and are Change Agents. We heard phenomenal success stories, and talking to my peers at the break, the future of Retail can be bright. I say can be, because the new leaders of Retail have to think differently, and move fast. Indecision has no place in the new Retail.
